FAQ

What material are the accessories made of?

Our unique Manguaré accessories are made of 18 Kl gold thread and mole beads.

Manguare seasonal: they are made of beads, nylon and costumice  wire frame, bronze stud with gold plating.

Do the accessories have a guarantee?

Our accessories are guaranteed for 2 months from the date of purchase, remember that this guarantee does not cover damage caused by accidents, misuse and abuse, modification, unauthorized repair attempt, common and ordinary wear and tear, as well as errors or Failure to follow the care instructions for our accessories.

To request the guarantee, send your request to our customer service email contact@manguare.ca attaching your data, photos and purchase invoice.

What care should I have with my accessories?

keep your Manguaré pieces in the original packaging or inside a soft bag to avoid damage.

We recommend removing the pieces before washing your hands or using beauty products that may fall on it and try to remove them before undressing to avoid accidents

Put on the Manguaré accessories after dressing and applying your perfume, body care product, hairspray, soaps and lotions that could deteriorate the metal and reduce the duration of baths

Avoid contact of the Manguaré pieces with water

Avoid sudden contact of the pieces with surfaces or other objects that can cause scratches, break them or lose any Beads..

Gold-plated pieces will not rust or tarnish, and can last many years with proper care. In order to preserve the gold-plating (and prevent the piece from turning silver), avoid contact with abrasive surfaces and chemicals such as soaps, hand sanitizer, perfumes, lotions, etc. Avoid wearing while showering, swimming and exercising. To clean, use water, a damp microfiber cloth, and dry afterwards.

In case of irritation, redness or other allergic reaction, we recommend that you stop using the accessories.

Do you take custom orders?

Yeas we can take on custom orders only for Earrings. Please message us with your ideas and we'll get back to you. Prices depend on design size and complexity.

Do Manguaré prices include HST?

All our products include HST

How can I contact customer service?

You can contact us at the WhatsApp line +1 4167281344, through the emails contact@manguare.ca

What hours of attention do they handle?

Our service is active from Monday to Friday from 9:00 a.m. to 4:00 p.m.

What doubts can you answer for me by contacting customer service?

Change, modify or cancel an order

Damage or loss of merchandise

product warranty

Order tracking

general information

I did not receive my order, what can I do?

Write us through our email contact@manguare.ca WhatsApp line: +1 4167281344